Industries · Telecom

AI Decision Intelligence
for telecom operators

Reduce churn, grow ARPU, and serve customers smarter, turning network, usage, and billing data into the next best offer and action.

−18%
Churn on treated segments vs. holdout
+9%
ARPU uplift from next-best-offer targeting
+$5.7M
LTV improvement from decisioning (founder track record)
73%
Recommended actions accepted by retention teams
The challenges

The decisions that quietly erode ARPU

Operators have rich usage, recharge, and network data, yet churn saves, offers, and service priorities are still reactive and generic.

! High churn in prepaid and postpaid bases
! Generic offers that erode margin
! Recharge and top-up drop-off
! Reactive customer service
! Flat ARPU and weak upsell
! Network issues surfacing as churn
! Marketing spend with unclear return
AI use cases for telecom operators

Where the decision engine pays off in telecom

Churn Prediction

Flag at-risk subscribers before they leave.

Next Best Offer

Personalized offers ranked by uplift.

ARPU Optimization

Grow revenue per user with the right plan.

Recharge Prediction

Anticipate top-ups and nudge in time.

Network Experience Analytics

Link network quality to churn risk.

Service Prioritization

Route care effort to high-value, high-risk users.

Marketing Optimization

Allocate budget where it converts.

Customer Lifetime Value

Prioritize the relationships worth keeping.

Recommended first project

Start where the ROI is clearest

Lowest risk

AI Opportunity Roadmap

A three-week sprint that prioritizes and quantifies your highest-value AI use cases before any build.

Explore the Roadmap →
Fastest payback

Churn & Next-Best-Offer Pilot

Predict churn, estimate value, and recommend the right offer on one subscriber segment.

See Solutions →
Common questions

What operators ask before starting

Can it work across prepaid and postpaid?

Yes. The engine reads usage, recharge, network, and billing signals for both models, and tunes the action to each, a recharge nudge for prepaid, a retention or upgrade offer for postpaid, against the same measured-lift standard.

How is this different from our churn model?

A churn score tells you who's at risk. The decision engine goes one step further, it chooses the specific next-best offer or action for each at-risk subscriber, then measures whether that intervention actually reduced churn against a holdout. A score you can't act on doesn't move ARPU.

Will offers stay inside our margin and network limits?

Margin floors and network-cost realities are encoded as constraints the engine has to satisfy before it recommends anything. It optimizes ARPU and retention within the economics you set, not around them.

How fast can we prove value?

A first pilot runs on a single segment, usually high-value churn or next-best-offer, and reports lift against a holdout within the quarter, so you see a real number before scaling across the base.

Let's discuss AI for your network

Bring your biggest churn, ARPU, or next-best-offer challenge, we'll map the highest-value place to start.

Book a call →